Terrafarm (“Company”) values the protection of users’ personal information and complies with applicable laws and regulations in connection with the use of its mobile games and related services (“Services”).
This Privacy Policy is designed to apply commonly to multiple game applications provided by the Company. Depending on the features of each game/service (such as login, payments, advertising, analytics tools), the scope of information actually processed may vary. The Company processes personal information only to the minimum extent necessary.
1. Personal Information Collected
In principle, the Company does not require personally identifiable information such as real names or national identification numbers. However, the following information may be collected and used to provide and stabilize the Services.
- Information generally collected automatically
- Device information (device model, OS version, language settings, etc.)
- App information (app version, installation and launch records, etc.)
- Usage records (access time, error/crash logs, performance data, log data)
- Network information (such as IP address, which may be used for approximate location)
- Information collected depending on service features
- Account information: email address, nickname, external login identifiers (e.g. Apple/Google authentication tokens or IDs)
- Payment information: purchase identifiers, subscription status, etc. (payment card details are not stored by the app or Company and are processed by app store payment systems)
- Advertising information: advertising identifiers (e.g. ADID/IDFA), ad impressions and click records (only if advertising features are used)
2. Purpose of Use
- Provision and operation of Services
- Service quality improvement (error analysis, performance optimization)
- Usage statistics and analysis
- Prevention of fraudulent use and security protection
- Advertising services (if applicable)
3. Retention and Use Period
Personal information is retained and used only for as long as necessary to fulfill its intended purposes, after which it is promptly deleted. Where retention is required by applicable laws, the information will be retained for the legally mandated period.
- Error/security logs: retained as necessary for service stability and security, then deleted or anonymized
- Customer inquiry records: retained according to internal policies after inquiry resolution
- Legally required retention: retained for the period prescribed by law
4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties in principle. Exceptions may apply where required by law, with user consent, or when necessary to provide Services within a limited scope.
5. Use of Third-Party Services (SDKs)
The Company may use external services (such as analytics, crash reporting, advertising, or login services) to operate the Services. In such cases, the service providers may process certain information on behalf of the Company. Only the minimum information necessary for the intended purpose is shared, and actual usage depends on each game’s configuration.
| Category | Example Service | Purpose | Possible Data Shared |
|---|---|---|---|
| Analytics | Google Analytics for Firebase | Usage analysis and service improvement | Device/app info, event logs (may include identifiers) |
| Crash Reporting | Firebase Crashlytics | Error analysis and stabilization | Crash logs, device/app info |
| Advertising | AdMob | Ad delivery and performance measurement | Advertising identifiers, ad interaction records (if applicable) |
| Login | Apple / Google Sign-In | User authentication | Authentication tokens/IDs, email address (depending on settings) |
Each third-party service provider maintains its own privacy policy, and data processing is subject to those policies.
6. Destruction of Personal Information
- Procedure: Information is destroyed after purpose fulfillment or retained separately if required
- Method: Electronic files are permanently deleted; physical documents are shredded or incinerated
7. User Rights
Users may request access to, correction of, or deletion of their personal information. Requests can be submitted via the contact details below, and the Company will respond in accordance with applicable laws.
8. Children’s Privacy
The Company does not knowingly collect personal information from children under the age of 13. If such information is identified, the Company will take steps to promptly delete it.
9. Security Measures
The Company implements administrative, technical, and physical safeguards to protect personal information, such as access control, least-privilege principles, encryption where applicable, and regular security reviews.
10. International Data Transfers
Depending on the server locations of third-party services used, personal information may be transferred outside the user’s country. In such cases, the Company complies with applicable legal requirements and safeguards.
11. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect legal or service changes. Updates will be posted on this page, and significant changes may be announced through reasonable means within the Services.